Frequently Asked Questions
Everything you need to know about Wanderhold. Can’t find what you’re looking for? Email us and we’ll help.
General Questions
What is Wanderhold?
Wanderhold is a solo tabletop RPG engine powered by Claude AI. It runs structured narrative campaigns across four worlds — sci-fi, western, arctic horror, and nautical fantasy — with real dice mechanics, persistent campaign state, and no group required.
Do I need to know tabletop RPGs to play?
No prior experience required. The engine handles all rules — you describe what your character does, roll when prompted, and the AI generates the scene outcome. A short onboarding mission introduces the core loop before your first campaign.
What devices does Wanderhold run on?
Wanderhold runs in any modern web browser — desktop and mobile. No app installation required. Safari on iOS, Chrome on Android, and all major desktop browsers are supported.
Account & Billing
Is there a free tier?
Yes. The Wanderer tier is free forever — one active campaign, the full story engine, and all four worlds. No credit card required to start.
What happens to my campaigns if I cancel?
Your campaigns are preserved. If you downgrade from Saga to Wanderer with more than one campaign, you choose which stays active — the others are archived, not deleted, and restored instantly if you upgrade again.
Can I get a refund?
We offer a 7-day free trial on all paid plans — no charge until the trial ends. If you were charged and believe it was in error, contact us at [email protected] within 30 days of the charge. We review refund requests case by case.
How do I delete my account and data?
Email [email protected] with the subject line "Account Deletion Request" and we will delete your account and all associated data within 30 days. This action is irreversible.
Gameplay & Features
Does the AI remember previous sessions?
Yes. Wanderhold carries your full campaign state between sessions — completed missions, hull damage, crew losses, unresolved conflicts, and your character's choices. Each new scene is written with full knowledge of what came before.
What dice system does Wanderhold use?
Wanderhold uses a 2d20 dice system derived from Stellar Odyssey mechanics. You roll two d20s against your character's attributes and skills. Momentum builds on successes and can be spent to press your advantage; Threat rises on failures and drives story complications.
How long is a typical session?
A single scene takes roughly 5–15 minutes. A full mission (3–5 scenes) runs 30–60 minutes. You can stop between scenes — your campaign saves automatically and picks up exactly where you left off.
Which worlds are available?
Four worlds are live: Stellar Odyssey (space opera), The Territories (frontier western), Erebus Station (arctic horror), and The Shattered Isles (nautical fantasy). Each has its own tables, characters, and narrative tone — all on the same engine.
Privacy & Data
What data does Wanderhold collect?
We collect your email address (for account login), campaign state (to save your progress), and anonymized usage events (to improve the product). We do not sell your data. Full details are in our Privacy Policy.
Is my campaign data stored securely?
Campaign data is stored in Supabase (PostgreSQL) with row-level security — only your account can read your campaigns. We do not expose campaign content to third parties. Your story is yours.
Still need help?
Email us at [email protected] and we’ll get back to you within one business day.