Terms of Service

Last updated: April 24, 2026 · Effective: April 24, 2026

These Terms of Service (“Terms”) form a binding agreement between you (“you”) and Studio Lybrand, the operator of Wanderhold (“Wanderhold,” “we,” “us”). By creating an account or using the service you agree to these Terms. These Terms include a binding arbitration clause and class-action waiver in Section 12 that affects your legal rights. Please read them carefully.

1. Eligibility

You must be at least 13 years old to create an account. If you are between 13 and the age of majority in your jurisdiction, you may use Wanderhold only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf. You must provide accurate registration information and keep it current.

2. Your Account

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us at [email protected] immediately if you suspect unauthorized access.

3. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose or in violation of any law.
  • Scrape, crawl, or use unauthorized automation against the service.
  • Reverse-engineer, decompile, or attempt to extract the underlying source code or models.
  • Attempt to circumvent rate limits, content filters, or access controls.
  • Use the service to generate content prohibited by our Safety Policy, including sexualization of minors, real-world harm instructions, or hate speech.
  • Submit prompt-injection or jailbreak attempts intended to override safety constraints.
  • Resell, sublicense, or commercially redistribute the service without our written permission.

4. Subscriptions, Billing & Auto-Renewal

Paid plans (“Saga” and “Chronicle”) are sold by subscription. By starting a subscription you authorize us, through Stripe, to charge your payment method on a recurring basis at the price and interval shown at checkout (monthly or annual) until you cancel. Subscriptions renew automatically at the end of each billing period at the then-current price. We will notify you of any price change at least 30 days in advance. You can cancel at any time from your Account page; cancellation takes effect at the end of the current paid period. See our Refund Policy for trial and refund details.

5. User-Generated Content

You retain ownership of content you create in Wanderhold (campaign logs, characters, journal entries, custom worlds). By submitting that content you grant Studio Lybrand a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and create technical copies of your content solely as necessary to operate the service. This license ends when you delete the content or your account, except for back-up copies that are deleted on our normal retention schedule.

You represent that your content does not infringe any third party’s intellectual property, privacy, or other rights, and complies with our Acceptable Use rules.

6. AI-Generated Output

Wanderhold uses Anthropic’s Claude API to generate narrative text. As between you and us, subject to your compliance with these Terms, you may use the AI output produced from your campaigns for personal, non-commercial purposes. You acknowledge that AI output is probabilistic, may be inaccurate or unoriginal, and that similar output may be generated for other users. You are responsible for reviewing AI output before relying on it.

7. Our Intellectual Property

Wanderhold, the Wanderhold name and logo, the platform code, the world data we author, and the visual design are owned by Studio Lybrand and protected by intellectual-property laws. Except for the limited license to use the service granted in these Terms, no rights are transferred to you.

8. Copyright: DMCA Notice & Takedown

We respect the intellectual property of others and ask you to do the same. If you believe content on Wanderhold infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent:

DMCA Agent: Studio Lybrand
5900 Balcones Drive, Ste 4000, Austin, TX 78731
Email: [email protected]

We respond to valid notices and may terminate the accounts of repeat infringers. Counter- notices follow the procedure in 17 U.S.C. § 512(g).

9. Service Availability & Changes

The service is provided “as is” and “as available” with no SLA or uptime guarantee. We may modify, suspend, or discontinue features at any time. We will give reasonable notice of material changes that adversely affect paid subscribers and, where required by law, offer a pro-rated refund.

10. Disclaimer of Warranties

To the fullest extent permitted by law, Wanderhold and Studio Lybrand disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the service will be uninterrupted, error-free, or that AI output will be accurate or suitable for any purpose. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the above exclusions apply only to the extent permitted.

11. Limitation of Liability

To the fullest extent permitted by law, Studio Lybrand will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising out of or related to your use of Wanderhold, even if advised of the possibility. Our aggregate liability for any claim relating to the service will not exceed the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) USD $100. Nothing in these Terms limits liability that cannot be limited under applicable law (including, for UK/EU consumers, liability for death or personal injury caused by negligence, fraud, or statutory consumer rights that cannot be waived).

12. Dispute Resolution: Arbitration & Class-Action Waiver

Please read this section carefully. It affects how disputes between you and us are resolved.

(a) Informal resolution. Before filing any formal claim, you agree to contact us at [email protected] and give us 30 days to resolve the dispute.

(b) Binding arbitration. Except for the carve-outs below, any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Travis County, Texas, or by video at your request. Judgment on the award may be entered in any court of competent jurisdiction.

(c) Class-action waiver. You and Studio Lybrand each waive the right to bring or participate in a class, collective, or representative action. Disputes will be resolved on an individual basis only.

(d) Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for actual or threatened infringement of intellectual property.

(e) 30-day opt-out. You may opt out of the arbitration agreement and class-action waiver by emailing [email protected] within 30 days of first accepting these Terms, with the subject “Arbitration Opt-Out” and your account email. Opting out does not affect the rest of these Terms.

(f) EU/UK consumers. Nothing in this Section limits any mandatory consumer rights to bring proceedings in your country of residence. Consumers in the EU may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules, and (where arbitration does not apply) the federal and state courts located in Travis County, Texas have exclusive jurisdiction. If you are a consumer resident in the EEA, the UK, or another jurisdiction whose laws give you mandatory protections, those mandatory protections still apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless Studio Lybrand, its affiliates, and their officers, employees, and agents from any third-party claim arising out of (a) your violation of these Terms, (b) your user-generated content, (c) your misuse of the service, or (d) your violation of any law or third-party right. We will give you prompt notice and let you control the defence with counsel of our reasonable approval; we may participate at our own expense.

15. Termination

You may delete your account at any time from the Account page. We may suspend or terminate your access for material breach of these Terms, for fraud or abuse, or to comply with law. Sections that by their nature should survive (IP, disclaimers, limitation of liability, dispute resolution, indemnification, governing law, miscellaneous) survive termination.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be announced at least 14 days before they take effect, by email to active users and via in-app notice. Your continued use of the service after the effective date means you accept the updated Terms. If you do not agree, you may close your account.

17. Miscellaneous

These Terms (with the Privacy Policy, Safety Policy, Refund Policy, and Accessibility Statement) are the entire agreement between you and us. If any provision is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Studio Lybrand · 5900 Balcones Drive, Ste 4000, Austin, TX 78731 · [email protected]